Verbal Voice Technologies, Inc.
The Verbal bot automatically generates call summaries and clinical documentation from Zoom virtual visits, allowing you to focus on the conversation — not taking notes.
Effortlessly create SOAP, SBAR, therapy progress notes and more based on your organization's needs while freeing up time and energy for patients.
The Verbal bot is part of the Verbal virtual care AI suite. You must have an active Verbal account to use the Verbal bot with Zoom.
About Verbal:
The ultimate AI toolkit for virtual care operations, Verbal helps providers slash admin time and drive patient satisfaction. Whether you lead a health insurance contact center, mental health practice or telehealth program, Verbal can give your team a complete view of care quality and empower staff with the insights they need to do their best work.
Real-time task reminders
Verbal's responsive checklists are customized to your team’s unique best practices, ensuring more focused, effective virtual care visits and care continuity.
Custom "webside manner" nudges
Verbal offers providers feedback and guidance during live calls based on your team's best practices, driving better patient experience, engagement and trust.
AI-powered documentation
Auto-generated call notes and clinical documentation let providers and care staff focus on patients instead of paperwork.
Team trends & call analytics
Verbal analyzes every interaction and generates detailed reports on patient sentiment, talk-to-listen ratio, compliance and more, offering providers the insights they need to drive care quality.
May include administrator name, account email address, billing information, and account plan information.
May include user name, display name, picture, email address, phone number, job information, stated locale, account, user ID, contact lists added by the account or user (which may include contact information a user imports from a third-party app), and other profile information.
Information about participants’ computers, phones, and other devices, which may include information about speakers, microphone, and camera, OS version, hard disk ID, PC name, MAC address, IP address (and general location at the country level derived from it), and other device information.
May include access to calendar of scheduled Zoom meetings and webinars, and related details about those meetings and webinars.
Preferences and settings, which may include whether a passcode or a waiting room is required, permitted event capacity, screen sharing settings, and other settings and configuration information.
Information that is necessary for the app to function properly, which may include your Zoom user ID, session IDs, meeting role, and other basic identifiers and information about your meeting, webinar, or chat.
May include name, display name, email address, phone number, user ID, and other profile information.
Content generated in Zoom products, which may include audio, video, messages, transcriptions, feedback, responses to polls and Q&A, and files, and related context , such as invitation details, meeting or chat name, and meeting agenda.
Information people provide when registering for a Zoom meeting, webinar or recording, which may include name and contact information, responses to registration questions, and other registration information.
Information about how people and their devices interact with Zoom products, which may include when participants join/leave, whether participants sent messages and who they message with, performance data, and other usage information and metrics.
Manage cameras and microphones on the device(s) where you use this app, including switching between available cameras and microphones (e.g. laptop, webcam) and turning them on/off.
Manage your account, which may include creating sub-accounts or changing account plan options.
Manage account profile and contact information, which may include adding or removing users, or updating a user's role, group, name, display name, picture, email address, phone number, job information, location, and other profile information if authorized by a user with appropriate permissions.
Manage preferences and settings on the account or profile using the app, which may include updating meeting and webinar configuration preferences, email notification preferences, and configuring Zoom Phone, Zoom Room, and telephony devices.
Manage content and information generated in the context of Zoom experiences, which may include audio, video, messages, meeting or chat name, agenda, transcriptions, and responses to polls and Q&A.
Manage participants, which may include assigning participants to specific breakout rooms and specifying an interpreter for the session.
Manage registration information, which may include scheduling Zoom experiences or adding or deleting registrants.
Meeting
meeting_token:read:local_recording, meeting:read
User
user_info:read, user_zak:read