Chorus.ai
Chorus helps you bring the power of your story to every conversation. Our proprietary AI captures and analyzes all of your calls, meetings, and emails with prospects and customers so you can identify what top performers do differently and replicate it across the entire team. From winning more deals to delivering brilliant customer experiences, Chorus enables leveraging insights from your customer’s voice to make better decisions and uplevel your team. Listening to calls captured in Chorus via Zoom is available to anybody in your organization allowing you to easily share the voice of the customer cross-functionally.
Zoom Phone and Chorus allow you to capture & analyze both inbound and outbound calls providing you unprecedented levels of visibility into your customer interactions. Listening to calls captured in Chorus via Zoom Phone is available to anybody in your organization allowing you to easily share the voice of the customer cross-functionally.
Looking to include video phone calls? Chorus partnered with Zoom to bring you the most compliant and seamless call recording experience thanks to our native integration with Zoom Meetings. Find out more here.
May include user name, display name, picture, email address, phone number, job information, stated locale, account, user ID, contact lists added by the account or user (which may include contact information a user imports from a third-party app), and other profile information.
Information about participants’ computers, phones, and other devices, which may include information about speakers, microphone, and camera, OS version, hard disk ID, PC name, MAC address, IP address (and general location at the country level derived from it), and other device information.
Preferences and settings, which may include whether a passcode or a waiting room is required, permitted event capacity, screen sharing settings, and other settings and configuration information.
May include name, display name, email address, phone number, user ID, and other profile information.
Content generated in Zoom products, which may include audio, video, messages, transcriptions, feedback, responses to polls and Q&A, and files, and related context , such as invitation details, meeting or chat name, and meeting agenda.
Information about how people and their devices interact with Zoom products, which may include when participants join/leave, whether participants sent messages and who they message with, performance data, and other usage information and metrics.
User
user:read:admin
Phone
phone:read:admin