Drift
Talking to someone on Drift chat who’s interested in learning more? Don’t book a meeting next week. With Drift’s Zoom integration, you can keep up the momentum and do a deeper discussion when intent is highest, by starting a Zoom call right from Drift Chat.
Not only does that reduce the chance of no-shows, it can dramatically speed up the sales cycle – so you can go from chat to closed won that much faster. We’ll even track the Zoom call as an activity in Salesforce for you, no manual updating needed.
Need to meet later instead? No problem. You can easily add your personal Zoom ID to your Drift calendar, so when someone books a meeting through Drift chat, it will automatically have the right Zoom link included. No more manually going into all your new meeting invites and adding Zoom links – or worse, losing a meeting because you forgot to add a Zoom link and the customer wasn’t willing to wait. Goodbye tedious manual tasks, hello great customer experience.
With Drift’s Zoom integration, you can:
Drift’s calendar integration for Zoom is available on all plans with a connected calendar. Drift’s Chat to Zoom feature is available on Premium and Enterprise Drift plans.
Learn more on our website
May include user name, display name, picture, email address, phone number, job information, stated locale, account, user ID, contact lists added by the account or user (which may include contact information a user imports from a third-party app), and other profile information.
May include access to calendar of scheduled Zoom meetings and webinars, and related details about those meetings and webinars.
Preferences and settings, which may include whether a passcode or a waiting room is required, permitted event capacity, screen sharing settings, and other settings and configuration information.
May include name, display name, email address, phone number, user ID, and other profile information.
Content generated in Zoom products, which may include audio, video, messages, transcriptions, feedback, responses to polls and Q&A, and files, and related context , such as invitation details, meeting or chat name, and meeting agenda.
Information people provide when registering for a Zoom meeting, webinar or recording, which may include name and contact information, responses to registration questions, and other registration information.
Information about how people and their devices interact with Zoom products, which may include when participants join/leave, whether participants sent messages and who they message with, performance data, and other usage information and metrics.
Manage content and information generated in the context of Zoom experiences, which may include audio, video, messages, meeting or chat name, agenda, transcriptions, and responses to polls and Q&A.
Manage participants, which may include assigning participants to specific breakout rooms and specifying an interpreter for the session.
Manage registration information, which may include scheduling Zoom experiences or adding or deleting registrants.
Meeting
meeting:write, meeting:read
User
user:read