Fluincy
Fluincy analyzes call transcripts to discover when the problems that ecosystem partners solve are surfaced in conversation. We match the problem keywords to the partners who solve them and then send actionable insights to the person who recorded the conversation, helping to make them aware of when a partner can help their customers to solve a problem AND what to do next.
Fluincy ingests the Recording Transcript from Zoom calls. Our customers connect their Zoom accounts through our integrations dashboard, giving us access to the transcript download URL and access token.
The processing of the transcript happens silently in the background. Once the user has connected their Zoom account they do not interact with Fluincy in any other way other than through the Slack App.
Zoom is the input. Slack is the output and UX/UI.
May include user name, display name, picture, email address, phone number, job information, stated locale, account, user ID, contact lists added by the account or user (which may include contact information a user imports from a third-party app), and other profile information.
May include access to calendar of scheduled Zoom meetings and webinars, and related details about those meetings and webinars.
Preferences and settings, which may include whether a passcode or a waiting room is required, permitted event capacity, screen sharing settings, and other settings and configuration information.
May include name, display name, email address, phone number, user ID, and other profile information.
Content generated in Zoom products, which may include audio, video, messages, transcriptions, feedback, responses to polls and Q&A, and files, and related context , such as invitation details, meeting or chat name, and meeting agenda.
Information people provide when registering for a Zoom meeting, webinar or recording, which may include name and contact information, responses to registration questions, and other registration information.
Information about how people and their devices interact with Zoom products, which may include when participants join/leave, whether participants sent messages and who they message with, performance data, and other usage information and metrics.
Meeting
meeting:read
Recording
recording:read
User
user:read