Theta Lake
The volume of digital content that requires retention and governance is growing rapidly for enterprises. With more than just keyword and lexicon searches applied to transcripts, Theta Lake can save time and money along with improving the quality of recording supervision by streamlining review workflows and better automating risk detection.
Theta Lake’s Security and Compliance Suite uses purpose-built and patent-pending NLP-based transcription relevance normalization (TranscriptionRN™). TranscriptionRN when combined with AI detection policies more effectively identifies and prioritizes potential risks for compliance and security staff than legacy approaches of applying antiquated search tools and rules to raw transcripts. Theta Lake uses that AI to power insights and provide directed workflow to add consistency, efficiency, and scale to the review process,
How Theta Lake is different from other call recording analysis vendors,
May include user name, display name, picture, email address, phone number, job information, stated locale, account, user ID, contact lists added by the account or user (which may include contact information a user imports from a third-party app), and other profile information.
Information about participants’ computers, phones, and other devices, which may include information about speakers, microphone, and camera, OS version, hard disk ID, PC name, MAC address, IP address (and general location at the country level derived from it), and other device information.
Preferences and settings, which may include whether a passcode or a waiting room is required, permitted event capacity, screen sharing settings, and other settings and configuration information.
May include name, display name, email address, phone number, user ID, and other profile information.
Content generated in Zoom products, which may include audio, video, messages, transcriptions, feedback, responses to polls and Q&A, and files, and related context , such as invitation details, meeting or chat name, and meeting agenda.
Information about how people and their devices interact with Zoom products, which may include when participants join/leave, whether participants sent messages and who they message with, performance data, and other usage information and metrics.
User
user:read:admin
Group
group:read:admin
Phone
phone_voicemail:read:admin, phone:read:admin, phone_sms:read:admin, phone_recording:read:admin, phone_call_log:read:admin