VMWare
Zoom, a highly popular collaborative app among employees in various organizations, necessitates performance monitoring by companies and IT admins. Understanding the factors that affect users' Zoom experience is crucial for minimizing downtime and addressing any obstacles that impede employee activities. Unfortunately, IT admins currently lack a straightforward method to identify the root cause of their employees' subpar Zoom experiences. To address this issue, we are integrating with Zoom through a webhook Push model. By obtaining Quality of Service and Support (QSS) data and generating session experience analytics, we aim to offer valuable Zoom analytics to our customers. Our analytics will enable organizations to enhance their employees' Zoom experience effectively.Please note VMware EUC has multiple apps published on the marketplace. As a customer, you are only required to approve the app, which you have redirected to from VMware EUC(WS1 console), and this app is only intended for North American customers.Please note we already have two apps published in the Zoom marketplace for different deployment regions. The current app we are trying to publish for our European Frankfurt customers
May include administrator name, account email address, billing information, and account plan information.
May include user name, display name, picture, email address, phone number, job information, stated locale, account, user ID, contact lists added by the account or user (which may include contact information a user imports from a third-party app), and other profile information.
Information about participants’ computers, phones, and other devices, which may include information about speakers, microphone, and camera, OS version, hard disk ID, PC name, MAC address, IP address (and general location at the country level derived from it), and other device information.
May include access to calendar of scheduled Zoom meetings and webinars, and related details about those meetings and webinars.
Preferences and settings, which may include whether a passcode or a waiting room is required, permitted event capacity, screen sharing settings, and other settings and configuration information.
May include name, display name, email address, phone number, user ID, and other profile information.
Content generated in Zoom products, which may include audio, video, messages, transcriptions, feedback, responses to polls and Q&A, and files, and related context , such as invitation details, meeting or chat name, and meeting agenda.
Information people provide when registering for a Zoom meeting, webinar or recording, which may include name and contact information, responses to registration questions, and other registration information.
Information about how people and their devices interact with Zoom products, which may include when participants join/leave, whether participants sent messages and who they message with, performance data, and other usage information and metrics.
Meeting
meeting:read:admin
Webinar
webinar:read:admin
User
user:read:admin
Account
account:read:admin
Dashboard
dashboard_meetings:read:admin, dashboard_webinars:read:admin