BetterCloud

BetterCloud

BetterCloud

How it works: BetterCloud
How it works: BetterCloud
How it works: BetterCloud
How it works: BetterCloud
How it works: BetterCloud
How it works: BetterCloud
How it works: BetterCloud
How it works: BetterCloud
How it works: BetterCloud
How it works: BetterCloud
Overview

BetterCloud keeps teams productive by streamlining user lifecycle management and automating policy enforcement, monitoring and remediation. Below are the top use cases that can be accomplished with the release of our advanced integration capabilities for Zoom.


Gain visibility on your Zoom users

With BetterCloud’s Zoom integration, IT gets the visibility it needs via our User Grid and User 360 views. Administrators can easily see last login activity by department, title, status and the other additional context to help ensure employees have the right licenses.


Get zero-touch IT with automated Zoom lifecycle management for users

With this integration there are 26 admin-task actions that BetterCloud customers can include in their workflows.


Streamline offboarding including Zoom assets

BetterCloud’s integration with Zoom enables IT to automatically revoke user access during an offboarding workflow. The delete user action also allows IT to transfer meetings and recordings to an employee’s former manager in a more secure and efficient fashion.


Optimize SaaS spend

IT can create an alert that notifies the organization whenever a license hasn’t been used for a specified time period. IT can also create reports that paint a clearer picture of all users who haven’t logged in within the previous 30 to 90 days, which makes it much easier to proactively reclaim unused licenses.

Developer Resources
Privacy & Compliance
Requirements
User role
Account admins or Users with required privileges
Zoom account eligibility
Login to check
Permissions - App can view information
Associated with your account and others you're allowed to access

May include administrator name, account email address, billing information, and account plan information.

May include user name, display name, picture, email address, phone number, job information, stated locale, account, user ID, contact lists added by the account or user (which may include contact information a user imports from a third-party app), and other profile information.

Information about participants’ computers, phones, and other devices, which may include information about speakers, microphone, and camera, OS version, hard disk ID, PC name, MAC address, IP address (and general location at the country level derived from it), and other device information.

May include access to calendar of scheduled Zoom meetings and webinars, and related details about those meetings and webinars.

Preferences and settings, which may include whether a passcode or a waiting room is required, permitted event capacity, screen sharing settings, and other settings and configuration information.

Associated with your account, others you're allowed to access, and others included in that information.

May include name, display name, email address, phone number, user ID, and other profile information.

Content generated in Zoom products, which may include audio, video, messages, transcriptions, feedback, responses to polls and Q&A, and files, and related context , such as invitation details, meeting or chat name, and meeting agenda.

Information people provide when registering for a Zoom meeting, webinar or recording, which may include name and contact information, responses to registration questions, and other registration information.

Information about how people and their devices interact with Zoom products, which may include when participants join/leave, whether participants sent messages and who they message with, performance data, and other usage information and metrics.

Permissions - App can manage information
Associated with your account and others you're allowed to access

Manage your account, which may include creating sub-accounts or changing account plan options.

Manage account profile and contact information, which may include adding or removing users, or updating a user's role, group, name, display name, picture, email address, phone number, job information, location, and other profile information if authorized by a user with appropriate permissions.

Manage preferences and settings on the account or profile using the app, which may include updating meeting and webinar configuration preferences, email notification preferences, and configuring Zoom Phone, Zoom Room, and telephony devices.

Associated with your account, others you're allowed to access, and others included in that information.

Manage content and information generated in the context of Zoom experiences, which may include audio, video, messages, meeting or chat name, agenda, transcriptions, and responses to polls and Q&A.

Manage participants, which may include assigning participants to specific breakout rooms and specifying an interpreter for the session.

Manage registration information, which may include scheduling Zoom experiences or adding or deleting registrants.

This app can access the following information anytime including outside of a Zoom experience and when the app is not actively in use.
Scopes

Meeting

meeting:read:admin, meeting:write:admin

User

user:write:admin, user:read:admin

Account

account:read:admin, account:write:admin

Group

group:write:admin, group:read:admin

Phone

phone:read:admin, phone:write:admin

Role

role:write:admin, role:read:admin

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