Nuclei
Nuclei provides Zoom customers with the ability to automatically export, enrich, and archive all Zoom Phone communication, including:
To enable archival of call recordings, Zoom Automatic Call Recording must first be activated for Zoom Phone users in the Zoom Admin Portal. This ensures that recording starts automatically when inbound or outbound calls take place for those users. Automatic Call Recording is supported for:
Once provisioned, Zoom Phone SMS messages and Zoom Phone recordings are automatically ingested and made available for archival and further processing in any of the following 3rd party applications:
Zoom customers desiring to archive Zoom Phone communications to Smarsh should install the separate "Smarsh for Phone" app from the Zoom Marketplace.
For more information on Compliance Archiving for Zoom Phone and for a demonstration of related capabilities and pricing information, please contact Nuclei's sales team at hello@nuclei.ai.
May include user name, display name, picture, email address, phone number, job information, stated locale, account, user ID, contact lists added by the account or user (which may include contact information a user imports from a third-party app), and other profile information.
Information about participants’ computers, phones, and other devices, which may include information about speakers, microphone, and camera, OS version, hard disk ID, PC name, MAC address, IP address (and general location at the country level derived from it), and other device information.
Preferences and settings, which may include whether a passcode or a waiting room is required, permitted event capacity, screen sharing settings, and other settings and configuration information.
May include name, display name, email address, phone number, user ID, and other profile information.
Content generated in Zoom products, which may include audio, video, messages, transcriptions, feedback, responses to polls and Q&A, and files, and related context , such as invitation details, meeting or chat name, and meeting agenda.
Information about how people and their devices interact with Zoom products, which may include when participants join/leave, whether participants sent messages and who they message with, performance data, and other usage information and metrics.
User
user:read:admin
Group
group:read:admin
Phone
phone:read:admin, phone_sms:read:admin