Outreach Kaia in Zoom

Outreach Kaia in Zoom

Outreach

How it works: Outreach Kaia in Zoom
How it works: Outreach Kaia in Zoom
How it works: Outreach Kaia in Zoom
How it works: Outreach Kaia in Zoom
Categories:
Works In:
Overview

Kaia™, Outreach's AI-powered Conversation Intelligence and Coaching capability, is your ride-along assistant embedded in Zoom. It serves up real-time insights and critical information so reps are never caught off guard with questions they can't answer. Post-call insights, including meeting summaries, sentiment detection for 22 out-of-the-box topics and more is available for selling teams to collaborate and for managers to review for deeper deal inspection and coaching.

Developer Resources
Privacy & Compliance
Requirements
User role
Any user
Zoom account eligibility
Login to check
Permissions - App can view information
Associated with you

May include user name, display name, picture, email address, phone number, job information, stated locale, account, user ID, contact lists added by the account or user (which may include contact information a user imports from a third-party app), and other profile information.

May include access to calendar of scheduled Zoom meetings and webinars, and related details about those meetings and webinars.

Associated with you and others who participate in Zoom experiences with you

Information that is necessary for the app to function properly, which may include your Zoom user ID, session IDs, meeting role, and other basic identifiers and information about your meeting, webinar, or chat.

Content generated in Zoom products, which may include audio, video, messages, transcriptions, feedback, responses to polls and Q&A, and files, and related context , such as invitation details, meeting or chat name, and meeting agenda.

Information about how people and their devices interact with Zoom products, which may include when participants join/leave, whether participants sent messages and who they message with, performance data, and other usage information and metrics.

This app can access the following information anytime including outside of a Zoom experience and when the app is not actively in use.
Scopes

Zoom App

zoomapp:inmeeting

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