Playbooks by Gondola

Playbooks by Gondola

Gondola

Essential App:
Apps in this bundle have paid features that are available for free for Pro, Business and Business+ accounts. Learn More
How it works: Playbooks by Gondola
How it works: Playbooks by Gondola
How it works: Playbooks by Gondola
How it works: Playbooks by Gondola
How it works: Playbooks by Gondola
How it works: Playbooks by Gondola
How it works: Playbooks by Gondola
How it works: Playbooks by Gondola
How it works: Playbooks by Gondola
How it works: Playbooks by Gondola
Categories:
CRM
+1
Works In:
Zoom client version
Desktop - 5.7.3 or later
Overview

Take your sales and service teams to the next level with Playbooks by Gondola.


Gondola is the world's leading sales execution platform, offering one-click playbooks, 3-in-1 CRM sync, and process intelligence that helps you maximize every customer meeting. With just one click, Gondola will link to your upcoming meeting, attach the right CRM record, and auto-apply the correct playbook for that call.


After your call, you can update fields, create notes, and log activity with one click. Gondola provides a process score for every opportunity in your pipeline, so you can identify what your best reps are doing well, and use those insights to create new playbooks for your struggling reps to follow.


Plus, with a paid Zoom One Pro, Zoom One Business or Zoom One Business Plus subscription, you also get access to Gondola premium features and more with Zoom curated Essential Apps. Terms apply.  


Discover a whole new way to sell with Gondola. Get the insights you need to maximize every customer meeting, and keep your sales and service teams running smoothly.


Gondola is the perfect tool for you and your team to help you close more deals and reach success. Try Gondola today!


CRM Autocapture by Gondola


You may also notice we have an additional Zoom integration called "CRM Autocapture by Gondola". That application is an account-level application that must be installed by a Zoom administrator. CRM Autocapture allows you to use the power of AI to automatically extract important information from you calls and update your CRM with a single click.


The CRM Autocapture by Gondola works seamlessly with this Playbooks by Gondola app for Zoom. If you'd like to set up the CRM Autocapture, reach out to us at support@gondola.ai today!

Developer Resources
Privacy & Compliance
Requirements
User role
Any user
Zoom client version
Desktop - 5.7.3 or later. Download latest version of Zoom
Zoom account eligibility
Login to check
Permissions - App can view information
Associated with you

May include user name, display name, picture, email address, phone number, job information, stated locale, account, user ID, contact lists added by the account or user (which may include contact information a user imports from a third-party app), and other profile information.

May include access to calendar of scheduled Zoom meetings and webinars, and related details about those meetings and webinars.

Preferences and settings, which may include whether a passcode or a waiting room is required, permitted event capacity, screen sharing settings, and other settings and configuration information.

Associated with you and others who participate in Zoom experiences with you

Information that is necessary for the app to function properly, which may include your Zoom user ID, session IDs, meeting role, and other basic identifiers and information about your meeting, webinar, or chat.

Content generated in Zoom products, which may include audio, video, messages, transcriptions, feedback, responses to polls and Q&A, and files, and related context , such as invitation details, meeting or chat name, and meeting agenda.

Information people provide when registering for a Zoom meeting, webinar or recording, which may include name and contact information, responses to registration questions, and other registration information.

Information about how people and their devices interact with Zoom products, which may include when participants join/leave, whether participants sent messages and who they message with, performance data, and other usage information and metrics.

Permissions - App can manage information
Associated with you and others who participate in Zoom experiences with you

Manage content and information generated in the context of Zoom experiences, which may include audio, video, messages, meeting or chat name, agenda, transcriptions, and responses to polls and Q&A.

Manage participants, which may include assigning participants to specific breakout rooms and specifying an interpreter for the session.

Manage registration information, which may include scheduling Zoom experiences or adding or deleting registrants.

This app can access the following information anytime including outside of a Zoom experience and when the app is not actively in use.
Scopes

Meeting

meeting:write

Recording

recording:read

User

user:read

Marketplace

marketplace_entitlement:read

Zoom App

zoomapp:inmeeting

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Essential Apps
These apps have paid features that are available for free for Pro, Business, and Business+ accounts.