Journey AI, Inc.
Journey is a SaaS leader in enhancing customer experience, security, and privacy. Through its patented Zero Knowledge Network, Journey provides secure, seamless solutions that empower organizations to transform how they interact with customers remotely.
Journey's Zoom Passkey Authentication application enables Zoom customers to seamlessly authenticate customers, initiated by either IVR/IVA or live agents. Passkey authentication can provide secure and reliable authentication, with veracity many orders of magnitude higher when compared to Knowledge Based Authentication methods.
May include user name, display name, picture, email address, phone number, job information, stated locale, account, user ID, contact lists added by the account or user (which may include contact information a user imports from a third-party app), and other profile information.
Preferences and settings, which may include whether a passcode or a waiting room is required, permitted event capacity, screen sharing settings, and other settings and configuration information.
Information that is necessary for the app to function properly, which may include your Zoom user ID, session IDs, meeting role, and other basic identifiers and information about your meeting, webinar, or chat.
May include name, display name, email address, phone number, user ID, and other profile information.
Content generated in Zoom products, which may include audio, video, messages, transcriptions, feedback, responses to polls and Q&A, and files, and related context , such as invitation details, meeting or chat name, and meeting agenda.
Information about how people and their devices interact with Zoom products, which may include when participants join/leave, whether participants sent messages and who they message with, performance data, and other usage information and metrics.
User
user:read:user
Phone
phone:read:call
Zoom App
zoomapp:inmeeting