Nectar DXP - US

Nectar DXP - US

Nectar Services Corp

How it works: Nectar DXP - US
How it works: Nectar DXP - US
How it works: Nectar DXP - US
How it works: Nectar DXP - US
How it works: Nectar DXP - US
How it works: Nectar DXP - US
Categories:
Overview

Get Better Visibility of your Zoom Data with Nectar DXP

The Zoom Admin Dashboard is an excellent meeting/webinar focused tool that allows you to see all your live and past meetings/webinars. It is not as well suited for finding and solving quality-related issues. Nectar DXP makes it easy to find issues that may be affecting your Zoom user's meeting experience.


  • See if any of your corporate locations are having network quality issues.
  • Find who had quality issues within a meeting with our easy-to-use Gantt chart meeting view.
  • Quickly find all the Zoom meetings a particular user has participated in as either an organizer or participant.
  • Get actionable insights into poor quality issues that may be affecting multiple users at a corporate location, or even at the user's home ISP level.
  • Create customized, automated reports that can tell whatever story your management team requires
  • Get alerted in near-real time when specific users or locations are having quality issues
  • Compare Zoom usage against other platforms such as Microsoft Teams, Skype for Business, Cisco and Avaya.


NOTE: This app is meant for customers headquartered in locations other than the European Union. For customers headquartered in the EU, please use Nectar DXP - EU. For customers wishing to trial Nectar DXP, please use Nectar DXP - Demo.


Developer Resources
Privacy & Compliance
Requirements
User role
Account admins or Users with required privileges
Zoom account eligibility
Login to check
Permissions - App can view information
Associated with your account and others you're allowed to access

May include user name, display name, picture, email address, phone number, job information, stated locale, account, user ID, contact lists added by the account or user (which may include contact information a user imports from a third-party app), and other profile information.

Information about participants’ computers, phones, and other devices, which may include information about speakers, microphone, and camera, OS version, hard disk ID, PC name, MAC address, IP address (and general location at the country level derived from it), and other device information.

May include access to calendar of scheduled Zoom meetings and webinars, and related details about those meetings and webinars.

Preferences and settings, which may include whether a passcode or a waiting room is required, permitted event capacity, screen sharing settings, and other settings and configuration information.

Associated with your account, others you're allowed to access, and others included in that information.

May include name, display name, email address, phone number, user ID, and other profile information.

Content generated in Zoom products, which may include audio, video, messages, transcriptions, feedback, responses to polls and Q&A, and files, and related context , such as invitation details, meeting or chat name, and meeting agenda.

Information people provide when registering for a Zoom meeting, webinar or recording, which may include name and contact information, responses to registration questions, and other registration information.

Information about how people and their devices interact with Zoom products, which may include when participants join/leave, whether participants sent messages and who they message with, performance data, and other usage information and metrics.

This app can access the following information anytime including outside of a Zoom experience and when the app is not actively in use.
Scopes

Meeting

meeting:read:admin

Webinar

webinar:read:admin

User

user:read:admin

Dashboard

dashboard_home:read:admin, dashboard_webinars:read:admin, dashboard_meetings:read:admin

Group

group:read:admin

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