SaaS Labs US Inc
JustCall IQ is a multi-lingual AI Meeting Assistant that records, transcribes, analyze, rates your conversations, and produces summarised notes of your Zoom meetings.
Live Agent Assist provides the sales agents with a pre-approved manuscript checklist of a conversation to follow up on the course of a perfect conversation and shape a winning pitch. It also lets the admin know how to respond automatically during live calls when certain keywords, such as the competitor's name, pricing, etc., are said.
A Powerful dashboard places all the insights, call scores, agent's performance, and various other useful metrics in one place, thus making it easier for you to analyze the team’s performance. Sorting and filtering options ensure you have the most precise data you need.
The AI Call Scoring feature automatically analyzes all the calls and assigns them a score so you don’t have to listen to all the calls and filter them manually. It also allows for tracking the performance of the team along with individual agents so you can track what’s working and what isn’t.
Use Conversation Intelligence to Make Impactful Calls. It saves admin time by automatically analyzing pitch, and tone and identifying the most talked about topics in the call. It can recognize different voiceprints and attribute them to different speakers on the call. You can review an hour-long call in less than ten mins, share instant feedback with salespeople, and coach from anywhere.
Feel free to reach out to our Customer Success Team or mail us at help@justcall.io. Further, click here to book a demo with us.
May include user name, display name, picture, email address, phone number, job information, stated locale, account, user ID, contact lists added by the account or user (which may include contact information a user imports from a third-party app), and other profile information.
Information about participants’ computers, phones, and other devices, which may include information about speakers, microphone, and camera, OS version, hard disk ID, PC name, MAC address, IP address (and general location at the country level derived from it), and other device information.
May include access to calendar of scheduled Zoom meetings and webinars, and related details about those meetings and webinars.
Preferences and settings, which may include whether a passcode or a waiting room is required, permitted event capacity, screen sharing settings, and other settings and configuration information.
May include name, display name, email address, phone number, user ID, and other profile information.
Content generated in Zoom products, which may include audio, video, messages, transcriptions, feedback, responses to polls and Q&A, and files, and related context , such as invitation details, meeting or chat name, and meeting agenda.
Information people provide when registering for a Zoom meeting, webinar or recording, which may include name and contact information, responses to registration questions, and other registration information.
Information about how people and their devices interact with Zoom products, which may include when participants join/leave, whether participants sent messages and who they message with, performance data, and other usage information and metrics.
Manage your account, which may include creating sub-accounts or changing account plan options.
Manage account profile and contact information, which may include adding or removing users, or updating a user's role, group, name, display name, picture, email address, phone number, job information, location, and other profile information if authorized by a user with appropriate permissions.
Manage preferences and settings on the account or profile using the app, which may include updating meeting and webinar configuration preferences, email notification preferences, and configuring Zoom Phone, Zoom Room, and telephony devices.
Meeting
meeting:read:admin
Recording
recording:write:admin, recording:read:admin
User
user:write:admin, user:read:admin
Account
account:write:admin
Dashboard
dashboard_meetings:read:admin