Hellobiz - Insight
PST-Group Pty Ltd
PST Group specializes in implementing Zoom solutions and delivers enhanced services and technologies built on the Zoom platform.
HelloBiz Insight is a sophisticated billing and invoicing system designed specifically for professionals like lawyers and consultants who charge clients based on time.
The platform seamlessly integrates with Zoom Phone systems to collect and analyze Call Detail Records (CDR), providing detailed usage analytics and generating invoices based on customized pricing structures.
Key capabilities include:
* Real-Time Call Tracking: The system instantly monitors and records all Zoom phone communications, delivering comprehensive call analytics.
* Performance Analytics: Advanced reporting tools analyze call metrics including volume, length, and results to help evaluate business performance and investment returns.
* Precision Billing: The platform's advanced tariff system enables precise cost allocation for each consultant or lawyer's calls, enhancing accuracy and operational efficiency.
* Automated Accounting Integration: The system connects smoothly with popular accounting platforms like Xero and MYOB to automate invoice generation, reducing manual work and potential errors.
May include administrator name, account email address, billing information, and account plan information.
May include user name, display name, picture, email address, phone number, job information, stated locale, account, user ID, contact lists added by the account or user (which may include contact information a user imports from a third-party app), and other profile information.
Information about participants’ computers, phones, and other devices, which may include information about speakers, microphone, and camera, OS version, hard disk ID, PC name, MAC address, IP address (and general location at the country level derived from it), and other device information.
Preferences and settings, which may include whether a passcode or a waiting room is required, permitted event capacity, screen sharing settings, and other settings and configuration information.
May include name, display name, email address, phone number, user ID, and other profile information.
Content generated in Zoom products, which may include audio, video, messages, transcriptions, feedback, responses to polls and Q&A, and files, and related context , such as invitation details, meeting or chat name, and meeting agenda.
Information about how people and their devices interact with Zoom products, which may include when participants join/leave, whether participants sent messages and who they message with, performance data, and other usage information and metrics.
User
user:read:user
Phone
phone:read:call_log