ServiceNow Employee Center

ServiceNow Employee Center

ServiceNow

How it works: ServiceNow Employee Center
How it works: ServiceNow Employee Center
How it works: ServiceNow Employee Center
How it works: ServiceNow Employee Center
How it works: ServiceNow Employee Center
How it works: ServiceNow Employee Center
Categories:
Works In:
Overview

ServiceNow Employee Center provides a unified portal experience for multi-department service delivery - enabling organizations to easily scale their service solutions across IT, HR, Workplace, Legal, and more. Zoom admins who enable ServiceNow Employee Center can help employees have a better, more connected experience, with the benefits of easily requesting help and searching for information without ever leaving the Zoom client. It is also accessible with Zoom Meetings.

Improve productivity with a more actionable and personalized experience for employees to self-serve, and stay informed, all in one place, with ServiceNow Employee Center in Zoom client.

  1. Enable self-service
  2. Drive employee-centric content discovery across the portal with Curated Experiences, like creating pages on a help topic to microsites.
  3. Empower employees to report issues, request items, find information and complete tasks.
  4. Help employees find what they need quickly with an AI powered search engine.
  5. Give employees support anytime with a virtual chatbot and live chat.
  6. Keep employees informed
  • Consolidate access to existing systems and tools with integrated SSO and App Launcher.

Leverage Content Experiences to facilitate targeted content and communications.

Get started with a step by step walk-through after adding the app as a Zoom admin here.

ServiceNow Employee Center Pro customers will access the unified portal experience in addition to employee communication and engagement tools like content publishing, content experiences, employee communities and more.

Developer Resources
Privacy & Compliance
Requirements
User role
Any user
Zoom account eligibility
Login to check
Permissions - App can view information
Associated with you and others who participate in Zoom experiences with you

Information that is necessary for the app to function properly, which may include your Zoom user ID, session IDs, meeting role, and other basic identifiers and information about your meeting, webinar, or chat.

Information about how people and their devices interact with Zoom products, which may include when participants join/leave, whether participants sent messages and who they message with, performance data, and other usage information and metrics.

This app can access the following information anytime including outside of a Zoom experience and when the app is not actively in use.
Scopes

Zoom App

zoomapp:skip_domain, zoomapp:inmeeting

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