WSD Digital, LLC
ReFrame Engage empowers employees with faster, always-connected, continuous collaboration built for the hybrid work world of today with multi-experience collaboration that crosses devices, touchpoints, and modalities such as 2-way text messaging, internet calling, call center, Zoom meeting video conference, broadcast messaging, email, and advanced appointment scheduling with Outlook, Gmail integration. The ReFrame Engage enterprise-grade platform allows the flexibility to connect with your customers directly from the application, removing the burden of landlines and cell phone usage. The ReFrame Engage advanced calendar, and appointment booking studio allows your customers to schedule an appointment for any services you offer. The systems can link staff to certain appointment types, link your video conference, and send a personalized staff link to your customers for easy bookings. The solution ties this together with our robust CRM console by keeping records, communications, documents, correspondence, notes, forms, and reports for each customer and your engagement with them. The Frame Engage solution is ideal for all industries looking to streamline and improve customer engagement and their touchpoint with the customer. The system is a SaaS multi-tenant solution offering flexibility for small to medium businesses or large enterprise organizations that may want to show multiple locations and departments with their own instance of the solution. The solution provides an easy onboarding experience for all customers. The administration console includes 100% configuration, branding and message templates you can control yourself with no hassle. Through your onboarding engagement with ReFrame, you will have a dedicated customer engagement manager to take you through the step-by-step process of configuring and setting up your system.
Manage content and information generated in the context of Zoom experiences, which may include audio, video, messages, meeting or chat name, agenda, transcriptions, and responses to polls and Q&A.
Manage participants, which may include assigning participants to specific breakout rooms and specifying an interpreter for the session.
Manage registration information, which may include scheduling Zoom experiences or adding or deleting registrants.
Meeting
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