Alfred powered by Nativevideo
Nativevideo
Alfred is a meeting assistant and audio notetaking app native in Salesforce.
Once invited, Alfred requests to join the Zoom meetings automatically at the specified time. Alfred frees your team to concentrate on the conversations and actions that matter. As your trusted digital PA, Alfred transcribes, minutes and summarises calls, voice notes, face-to-face meetings and any other client interactions, producing accurate, recent and frequent data. Alfred effortlessly keeps your records up to date, so you always have current information for the best revenue decisions.
Alfred is on mobile and desktop, ready to assist with every call and conversation. All it takes is a click to record. While you, your team and your customers are focused in the moment - discussing, questioning, understanding, explaining and negotiating - Alfred is taking notes.
Afterwards, Alfred provides an immediate transcript, a summary, a list of next steps and a follow-up email. Your team can focus on progressing deals and projects hands-free, without spending time on Salesforce admin. You can listen back to recordings or read the transcripts at any time, for direct insights into sales interactions, so you can support your team with coaching, resources and advice.
Alfred works inside Salesforce. That means Alfred can save information directly in your opportunities and you can easily create tasks from it. In fact, Alfred can populate information in any Salesforce processes or functions, so you're always working with one real-time version of the truth for better business decisions.
May include administrator name, account email address, billing information, and account plan information.
May include user name, display name, picture, email address, phone number, job information, stated locale, account, user ID, contact lists added by the account or user (which may include contact information a user imports from a third-party app), and other profile information.
Information about participants’ computers, phones, and other devices, which may include information about speakers, microphone, and camera, OS version, hard disk ID, PC name, MAC address, IP address (and general location at the country level derived from it), and other device information.
May include access to calendar of scheduled Zoom meetings and webinars, and related details about those meetings and webinars.
Preferences and settings, which may include whether a passcode or a waiting room is required, permitted event capacity, screen sharing settings, and other settings and configuration information.
Information that is necessary for the app to function properly, which may include your Zoom user ID, session IDs, meeting role, and other basic identifiers and information about your meeting, webinar, or chat.
May include name, display name, email address, phone number, user ID, and other profile information.
Content generated in Zoom products, which may include audio, video, messages, transcriptions, feedback, responses to polls and Q&A, and files, and related context , such as invitation details, meeting or chat name, and meeting agenda.
Information people provide when registering for a Zoom meeting, webinar or recording, which may include name and contact information, responses to registration questions, and other registration information.
Information about how people and their devices interact with Zoom products, which may include when participants join/leave, whether participants sent messages and who they message with, performance data, and other usage information and metrics.
Manage cameras and microphones on the device(s) where you use this app, including switching between available cameras and microphones (e.g. laptop, webcam) and turning them on/off.
Manage your account, which may include creating sub-accounts or changing account plan options.
Manage account profile and contact information, which may include adding or removing users, or updating a user's role, group, name, display name, picture, email address, phone number, job information, location, and other profile information if authorized by a user with appropriate permissions.
Manage preferences and settings on the account or profile using the app, which may include updating meeting and webinar configuration preferences, email notification preferences, and configuring Zoom Phone, Zoom Room, and telephony devices.
Manage content and information generated in the context of Zoom experiences, which may include audio, video, messages, meeting or chat name, agenda, transcriptions, and responses to polls and Q&A.
Manage participants, which may include assigning participants to specific breakout rooms and specifying an interpreter for the session.
Manage registration information, which may include scheduling Zoom experiences or adding or deleting registrants.
User
user_zak:read