Clerk Chat
Power up your SMS and enable WhatsApp on your existing Zoom phone numbers. Text your customers, confirm appointments, request feedback, and unlock countless opportunities. Boost your income with AI-powered agents that deliver prompt responses and captivate customers with tailored messaging.
Features include:
- Send and receive SMS/MMS through your Zoom phone numbers
- Send one-to-one and one-to-many messages
- Compliance: Opt-in / Opt-out
- Consolidate your contacts from platforms like Salesforce, Hubspot, and Microsoft Dynamics
- Deploy AI agents for both support and sales functions
- Set up automations and leverage the Clerk Chat API
- Export your data for e-discovery to services such as Global Relay and Smarsh
May include user name, display name, picture, email address, phone number, job information, stated locale, account, user ID, contact lists added by the account or user (which may include contact information a user imports from a third-party app), and other profile information.
Preferences and settings, which may include whether a passcode or a waiting room is required, permitted event capacity, screen sharing settings, and other settings and configuration information.
Information that is necessary for the app to function properly, which may include your Zoom user ID, session IDs, meeting role, and other basic identifiers and information about your meeting, webinar, or chat.
Information about how people and their devices interact with Zoom products, which may include when participants join/leave, whether participants sent messages and who they message with, performance data, and other usage information and metrics.
User
user:read:email, user:read:user
Zoom App
zoomapp:inmeeting