Smackdab Smart Assistant

Smackdab Smart Assistant

Smackdab Inc

How it works: Smackdab Smart Assistant
How it works: Smackdab Smart Assistant
How it works: Smackdab Smart Assistant
How it works: Smackdab Smart Assistant
How it works: Smackdab Smart Assistant
How it works: Smackdab Smart Assistant
Categories:
CRM
+1
Overview

To use this feature, users would need to connect a Zoom Account through the settings panel in our platform. Users can create, update and manage meeting schedules through the activities section in the platform. Users can seamlessly schedule and invite customers to Zoom Meetings directly from our platform.


Please find the ways in which smart meeting assistant can help you below:

  • Meeting Scheduling: Users can create custom meeting links, define meeting objectives, and send automated reminders to ensure all parties are prepared and ready for virtual interaction. Users can also create and manage internal meetings within the organization/team as and when needed.
  • Zoom Phone: These feature gives greater mobility while connecting with customers, gives the feature of audio calling that can be conducted with a wide range of devices that have an internet connection
  • Generate and store meeting recordings: Keeping track of all meetings for a certain project or customer is made simple with the help of meeting recordings. This will help you avoid making mistakes and will prepare you for the next step. Additionally, it makes sure that everyone fulfills their duties and follows through on their action items.
  • Generate transcripts: To generate accurate transcripts from uploaded audio or video files.
  • Automation of meeting notes: By automating meeting notes, you can save time, improve productivity, and enhance collaboration with your team.
  • Capture meeting details: Capture Attendance, notes, and interactions to update customer records, providing a holistic view of customer engagement.
  • Customer management and follow-up: The bot assistant can also be used to create follow-up tasks and tasks related to customer issues. This ensures that nothing is forgotten and that customers are taken care of in a timely manner

With Smackdab Smart Assistant, businesses can easily capture and analyze key insights from their meetings and make sure their meetings are as productive as possible.

Developer Resources
Privacy & Compliance
Requirements
User role
Any user
Zoom account eligibility
Login to check
Permissions - App can view information
Associated with you

May include user name, display name, picture, email address, phone number, job information, stated locale, account, user ID, contact lists added by the account or user (which may include contact information a user imports from a third-party app), and other profile information.

May include access to calendar of scheduled Zoom meetings and webinars, and related details about those meetings and webinars.

Preferences and settings, which may include whether a passcode or a waiting room is required, permitted event capacity, screen sharing settings, and other settings and configuration information.

Associated with you and others who participate in Zoom experiences with you

May include name, display name, email address, phone number, user ID, and other profile information.

Content generated in Zoom products, which may include audio, video, messages, transcriptions, feedback, responses to polls and Q&A, and files, and related context , such as invitation details, meeting or chat name, and meeting agenda.

Information people provide when registering for a Zoom meeting, webinar or recording, which may include name and contact information, responses to registration questions, and other registration information.

Information about how people and their devices interact with Zoom products, which may include when participants join/leave, whether participants sent messages and who they message with, performance data, and other usage information and metrics.

Permissions - App can manage information
Associated with you

Manage preferences and settings on the account or profile using the app, which may include updating meeting and webinar configuration preferences, email notification preferences, and configuring Zoom Phone, Zoom Room, and telephony devices.

Associated with you and others who participate in Zoom experiences with you

Manage content and information generated in the context of Zoom experiences, which may include audio, video, messages, meeting or chat name, agenda, transcriptions, and responses to polls and Q&A.

Manage participants, which may include assigning participants to specific breakout rooms and specifying an interpreter for the session.

Manage registration information, which may include scheduling Zoom experiences or adding or deleting registrants.

This app can access the following information anytime including outside of a Zoom experience and when the app is not actively in use.
Scopes

Meeting

meeting:read, meeting:write, meeting_token:read:local_recording

User

user:read, user_info:read, user_zak:read

Phone

phone:read, phone:write, phone_call_log:read, phone_recording:read

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