Variphy Call Analytics for Zoom Phone

Variphy Call Analytics for Zoom Phone

Variphy Inc.

How it works: Variphy Call Analytics for Zoom Phone
How it works: Variphy Call Analytics for Zoom Phone
Categories:
Overview

Variphy offers in-depth analytics for your Zoom Phone environment. Visualize, detail, and report on call activity for call queues, auto-receptionists, users, departments, common area phones, sites, caller or called numbers, geo-locations, and much more.


Web-based analytics and reporting

  • Fully customizable dashboards and widgets with drag-and-drop controls.
  • Robust historical call log reporting with on-demand and scheduled delivery.
  • End user, manager, department, and other data visibility restrictions and permissions.
  • Call analytics management for multiple platforms in a single pane of glass.


Easy setup and configuration

  • Web-based cloud or on-premises application with unlimited call log data storage.
  • Instant search function for Zoom Phone call activity.
  • PDF, XLSX, CSV, and HTML report formats.
  • Easy application updates.
  • Award-winning US-based support.

 

Developer Resources
Privacy & Compliance
Requirements
User role
Account admins or Users with required privileges
Zoom account eligibility
Login to check
Permissions - App can view information
Associated with your account and others you're allowed to access

May include administrator name, account email address, billing information, and account plan information.

May include user name, display name, picture, email address, phone number, job information, stated locale, account, user ID, contact lists added by the account or user (which may include contact information a user imports from a third-party app), and other profile information.

Information about participants’ computers, phones, and other devices, which may include information about speakers, microphone, and camera, OS version, hard disk ID, PC name, MAC address, IP address (and general location at the country level derived from it), and other device information.

May include access to calendar of scheduled Zoom meetings and webinars, and related details about those meetings and webinars.

Preferences and settings, which may include whether a passcode or a waiting room is required, permitted event capacity, screen sharing settings, and other settings and configuration information.

Associated with your account, others you're allowed to access, and others included in that information.

May include name, display name, email address, phone number, user ID, and other profile information.

Content generated in Zoom products, which may include audio, video, messages, transcriptions, feedback, responses to polls and Q&A, and files, and related context , such as invitation details, meeting or chat name, and meeting agenda.

Information about how people and their devices interact with Zoom products, which may include when participants join/leave, whether participants sent messages and who they message with, performance data, and other usage information and metrics.

This app can access the following information anytime including outside of a Zoom experience and when the app is not actively in use.
Scopes

User

user:read:admin

Account

account:read:admin

Group

group:read:admin

Phone

phone:read:admin, phone_recording:read:admin, phone_call_log:read:admin

Role

role:read:admin

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