Vyopta CPM

Vyopta CPM

Vyopta Inc.

How it works: Vyopta CPM
How it works: Vyopta CPM
How it works: Vyopta CPM
How it works: Vyopta CPM
How it works: Vyopta CPM
How it works: Vyopta CPM
How it works: Vyopta CPM
How it works: Vyopta CPM
Categories:
Overview

Take your Zoom deployment to the next level with insights to improve collaboration experience and business outcomes.


Vyopta’s collaboration insights provide: 

  • Detailed Zoom User information, Zoom Room status & analytics, Conference Room Connector license utilization
  • Complete visibility across hybrid work modes, including remote and in-office collaboration
  • Single-pane-of-glass across Zoom’s collaboration portfolio and mixed-vendor UC environments
  • User tagging for customized, business-relevant reports (ex. by VIPs, by business unit, by department, by location, and more)
  • Ability to proactively identify & quickly troubleshoot issues, with sophisticated alerting capabilities and dashboards
  • Intuitive workflows and Service Desk integration, allowing IT and UC staff use Vyopta with minimal training to resolve issues before they escalate.


Vyopta’s CPM Monitoring® and CPM Analytics® modules help to proactively identify risks, reduce troubleshooting time, accurately diagnose issues, improve Zoom Meetings adoption, and intelligently optimize operational planning and ROI. This solution is intended for UC operations staff, UC architects, IT Managers, and IT Help Desk staff.


If you have a Premium Events Subscription for Zoom, with webhook access to "Meeting Participant QoS" and "Meeting Participant Advanced Data" event you can use the "Vyopta CPM for Zoom Webhooks" app with improved real time data collection.


To configure this integration, please create a Vyopta Account first at https://my.vyopta.com/

Developer Resources
Privacy & Compliance
Requirements
User role
Account admins or Users with required privileges
Zoom account eligibility
Login to check
Permissions - App can view information
Associated with your account and others you're allowed to access

May include user name, display name, picture, email address, phone number, job information, stated locale, account, user ID, contact lists added by the account or user (which may include contact information a user imports from a third-party app), and other profile information.

Information about participants’ computers, phones, and other devices, which may include information about speakers, microphone, and camera, OS version, hard disk ID, PC name, MAC address, IP address (and general location at the country level derived from it), and other device information.

May include access to calendar of scheduled Zoom meetings and webinars, and related details about those meetings and webinars.

Preferences and settings, which may include whether a passcode or a waiting room is required, permitted event capacity, screen sharing settings, and other settings and configuration information.

Associated with your account, others you're allowed to access, and others included in that information.

May include name, display name, email address, phone number, user ID, and other profile information.

Content generated in Zoom products, which may include audio, video, messages, transcriptions, feedback, responses to polls and Q&A, and files, and related context , such as invitation details, meeting or chat name, and meeting agenda.

Information people provide when registering for a Zoom meeting, webinar or recording, which may include name and contact information, responses to registration questions, and other registration information.

Information about how people and their devices interact with Zoom products, which may include when participants join/leave, whether participants sent messages and who they message with, performance data, and other usage information and metrics.

This app can access the following information anytime including outside of a Zoom experience and when the app is not actively in use.
Scopes

Meeting

meeting:read:admin

User

user:read:admin

Dashboard

dashboard_zr:read:admin, dashboard_crc:read:admin, dashboard_webinars:read:admin, dashboard_meetings:read:admin

Room

room:read:admin

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