Aware

Aware

Aware

How it works: Aware
How it works: Aware
How it works: Aware
How it works: Aware
How it works: Aware
How it works: Aware
How it works: Aware
How it works: Aware
How it works: Aware
How it works: Aware
Overview

Governance, Risk and Compliance

  • AI-enriched, immutable archive, specifically built for collaboration conversations
  • Contextual eDiscovery and forensics
  • Handle GDPR/CCPA Data Subject Access Request and Right to Erasure obligations
  • Dynamic Chat retention and information governance — remove from the archive and from the data-in-place on Zoom Chat
  • Contextual legal holds — preserve only the data you need
  • Reputation management and insider threat protection
  • Content monitoring and DLP — remove accidental or malicious sharing of PHI/PII/PCI and other confidential information
  • Policy-based enforcement of industry and company regulations, such as HIPAA, FINRA and others
  • Automatically enforce 
  • Acceptable Use policies for all populations, including regulated and BYOD employees
  • Toxic behavior monitoring


Change Management, Insights and Analytics

  • Automated community management and Workspace analytics
  • Industry’s most accurate Sentiment Analysis for Zoom Chat channels, topics, and messages
  • Detect changes in your organization’s psychosocial and cultural health
  • Continuously measure conversations for pockets of toxicity or undesired behavior
  • Understand topics or concerns that are top-of-mind for employees, such as corporate announcements or union activity
  • Derive data-driven stories to leadership and prove value of Zoom


Developer Resources
Privacy & Compliance
Requirements
User role
Account admins or Users with required privileges
Zoom account eligibility
Login to check
Permissions - App can view information
Associated with your account and others you're allowed to access

May include user name, display name, picture, email address, phone number, job information, stated locale, account, user ID, contact lists added by the account or user (which may include contact information a user imports from a third-party app), and other profile information.

Preferences and settings, which may include whether a passcode or a waiting room is required, permitted event capacity, screen sharing settings, and other settings and configuration information.

Associated with your account, others you're allowed to access, and others included in that information.

May include name, display name, email address, phone number, user ID, and other profile information.

Content generated in Zoom products, which may include audio, video, messages, transcriptions, feedback, responses to polls and Q&A, and files, and related context , such as invitation details, meeting or chat name, and meeting agenda.

Information about how people and their devices interact with Zoom products, which may include when participants join/leave, whether participants sent messages and who they message with, performance data, and other usage information and metrics.

Permissions - App can manage information
Associated with your account, others you're allowed to access, and others included in that information.

Manage participants, which may include assigning participants to specific breakout rooms and specifying an interpreter for the session.

This app can access the following information anytime including outside of a Zoom experience and when the app is not actively in use.
Scopes

User

user:read:admin

Team Chat

chat_message:write:admin, chat_channel:read:admin, chat_message:read:admin

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