Smarsh Inc.
This App is for the customers whose data will be hosted in the US-East Region.
Millions of electronic records are generated by Zoom Phone each day and it has become a cornerstone technology for a vast number of organizations. However, without the right solution in place to govern its usage adoption can be risky. Smarsh can reduce the risk of non-compliance through a service that is fully managed at the source, which allows organizations to adopt with confidence. Smarsh Connected Capture offers the following benefits:
Comprehensive compliance
Smarsh provides native compliance and governance for Zoom Phone SMS/MMS and Audio Calls. This content can be sent to the Smarsh Connected Archive to meet FINRA, SEC, FCA, MiFID II and other regulatory mandates.
Native Content Capture
Capture the nuances of on-screen chat interactions exactly as they happen, regardless of the device being used. Whether the interaction is in a formal meeting or an informal session, Smarsh can capture it and ensure you meet your compliance requirements.
Export to Secure, Context-Aware Archive
Export Zoom communications content to the Smarsh Connected Archive, an immutable and context-aware data store optimized for supervision and e-discovery, or to another email archive of choice.
A Connected Capture license is required to install this app. To purchase a license, please get in touch with our sales team: www.smarsh.com/sales-contact
Smarsh collects, uses, processes, and discloses personal information in accordance with its privacy policy (available under Privacy Policy) or the terms of its agreement with a Smarsh customer. Representative customer terms are available under Terms of Use. However, Smarsh customers that download and install this application must first enter into an agreement and order form with Smarsh, which may differ from the terms linked under Terms of Use.
May include user name, display name, picture, email address, phone number, job information, stated locale, account, user ID, contact lists added by the account or user (which may include contact information a user imports from a third-party app), and other profile information.
Information about participants’ computers, phones, and other devices, which may include information about speakers, microphone, and camera, OS version, hard disk ID, PC name, MAC address, IP address (and general location at the country level derived from it), and other device information.
Preferences and settings, which may include whether a passcode or a waiting room is required, permitted event capacity, screen sharing settings, and other settings and configuration information.
May include name, display name, email address, phone number, user ID, and other profile information.
Content generated in Zoom products, which may include audio, video, messages, transcriptions, feedback, responses to polls and Q&A, and files, and related context , such as invitation details, meeting or chat name, and meeting agenda.
Information about how people and their devices interact with Zoom products, which may include when participants join/leave, whether participants sent messages and who they message with, performance data, and other usage information and metrics.
Phone
phone:read:list_call_logs:admin, phone:read:list_users:admin, phone:read:list_call_recordings:admin, phone:read:call_recording:admin, phone:read:call_log:admin, phone:read:list_sms_sessions:admin, phone:read:recording_transcript:admin, phone:read:sms_session:admin, phone:read:voicemail:admin