ServiceNow Admin Alerts

ServiceNow Admin Alerts

How it works: ServiceNow Admin Alerts
How it works: ServiceNow Admin Alerts
How it works: ServiceNow Admin Alerts
How it works: ServiceNow Admin Alerts
How it works: ServiceNow Admin Alerts
How it works: ServiceNow Admin Alerts
Categories:
Overview


Take advantage of the ServiceNow® platform and Flow Designer to manage your workflows.


Zoom admin alerts are pushed to ServiceNow where custom flows can be easily created to manage disruptions to your collaboration and productivity. 


The following Zoom admin alerts can be used as triggers in your ServiceNow flow:

  • Zoom Room offline/online
  • Controller disconnected/connected and battery low/charging
  • Audio usability threshold poor/acceptable
  • High CPU detected
  • Network bandwidth unstable
  • SIP registration failed/re-enabled
  • Mic/speaker/camera disconnected/reconnected
  • Zoom Room display disconnected


Also use Zoom Chat? You may be interested in the  ServiceNow / Zoom Chatbot integration to create tickets, receive incident reports, and check who is on call directly from your Zoom chat client.

Developer Resources
Privacy & Compliance
Requirements
User role
Account admins or Users with required privileges
Zoom account eligibility
Login to check
Permissions - App can view information
Associated with your account and others you're allowed to access

May include user name, display name, picture, email address, phone number, job information, stated locale, account, user ID, contact lists added by the account or user (which may include contact information a user imports from a third-party app), and other profile information.

Information about participants’ computers, phones, and other devices, which may include information about speakers, microphone, and camera, OS version, hard disk ID, PC name, MAC address, IP address (and general location at the country level derived from it), and other device information.

Preferences and settings, which may include whether a passcode or a waiting room is required, permitted event capacity, screen sharing settings, and other settings and configuration information.

Associated with your account, others you're allowed to access, and others included in that information.

Information about how people and their devices interact with Zoom products, which may include when participants join/leave, whether participants sent messages and who they message with, performance data, and other usage information and metrics.

This app can access the following information anytime including outside of a Zoom experience and when the app is not actively in use.
Scopes

User

user:read:admin

Room

room:read:admin

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