Introduction
Using Zoom APIs
Pagination
Error Definitions
Rate Limits
Testing Zoom APIs with Postman
Accounts
Archiving
Billing
Chat Channels
Chat Channels (Account-level)
Chat Messages
Contacts
Cloud Recording
Dashboards
Devices
Groups
IM Chat
IM Groups
Meetings
PAC
Reports
Roles
SIP Connected Audio
SIP Phone
Tracking Field
TSP
Users
Webinars
Zoom Rooms
Zoom Rooms Account
Zoom Rooms Location
Zoom Rooms Devices
Deprecated API Endpoints
Account
Audio Library
Auto Receptionists
Blocked List
Call Handling
Call Logs
Call Queues
Carrier Reseller
Common Area Phones
Dashboard
Devices
Directory Backup Routing Rules
Emergency Service Locations
External Contacts
IVR
Monitoring Groups
Phone Numbers
Provider Exchange
Recordings
Reports
Setting Templates
Settings
Shared Access
Shared Line Group
Site
SMS
Users
Voicemails
Zoom Rooms
Cloud Recording
Sessions
Archiving Events
Account Events
App Events
Billing Events
Chat Message Events
Chat Channel Events
Meeting Events
Phone Events
Recording Events
TSP Events
User Events
Webinar Events
Video SDK Events
Zoom Room Events
Deprecated API Endpoints

Buttons

After a user clicks a button in a Chatbot message with a Button, the interactive_message_actions event is invoked and a POST request with data on the selected option is sent to the Bot Endoint URL specified in the app’s dashboard.

The actionItem object displays the value chosen by the user from the items array of the original message from the Chatbot. The tabs below display the complete schema, payload with data types, and an example of the interactive_message_action event notification:

Button Request
Request Body
object
event
string

Name of the event.

payload
object