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Meeting Alert


Zoom monitors meeting statistics in regards to the quality of service for each meeting.

The “Meeting Alert” event is triggered every time a service issue is encountered during a meeting that was scheduled by a user in your account or in any other accounts that have installed your webhook-enabled app. The following quality metrics can trigger an alert:

  • Unstable audio
  • Unstable video
  • Poor screen share quality
  • High CPU usage
  • Call reconnection problems

To receive notifications for this event, you must meet the prerequisites listed below.

Prerequisites:

  • This event is only enabled upon request to the Zoom support team. The account must hold a business or a higher plan to request this feature.
  • Event Subscriptions must be enabled for your Marketplace app with the following configurations:
    • A valid Event Notification Endpoint URL.
    • "Meeting issues alert" subscription enabled under the Meeting event.

The tabs below display the complete schema, payload with data types, and an example of the meeting.alert event notification:

Meeting Alert Event Notification
meeting.alert
Schema
object
event
string

Name of the event.

payload
object