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Deprecated API Endpoints

Meeting issues alert


Zoom monitors meeting statistics in regards to the quality of service for each meeting.

The Meeting issues alert event is triggered every time a service issue is encountered during a meeting that was scheduled by a user in your account or in any other accounts that have installed your webhook-enabled app. The following quality metrics can trigger an alert:

  • Unstable audio
  • Unstable video
  • Poor screen share quality
  • High CPU usage
  • Call reconnection problems

To receive notifications for this event, you must meet the prerequisites listed below.

Prerequisites

  • This event is only enabled upon request to the Zoom support team. The account must hold a business or a higher plan to request this feature.
  • Event Subscriptions must be enabled for your Marketplace app with the following configurations:
    • A valid Event Notification Endpoint URL.
    • The “Meeting issues alert” subscription enabled under the Meeting event.

The tabs below display the complete schema, payload with data types, and an example of the meeting.alert event notification:

meeting.alert event notification
meeting.alert
Schema
object
event
string

Name of the event.

event_ts
integer

Timestamp (in milliseconds since epcoch) at which the event occured. The value of this field is returned in long(int64) format.

1 validation
payload
object