Introduction
Using Zoom APIs
Pagination
Error Definitions
Rate Limits
Testing Zoom APIs
Accounts
Billing
Chat Channels
Chat Channels (Account-level)
Chat Messages
Chatbot Messages
Contacts
Cloud Recording
Dashboards
Devices
Groups
IM Chat
IM Groups
Meetings
PAC
Phone
Phone Auto Receptionists
Phone Blocked List
Phone Call Queues
Phone Devices
Phone Shared Line Groups
Phone Site
Common Area Phones
Reports
Roles
Rooms
Rooms Account
Rooms Location
SIP Phone
TrackingField
TSP
Users
Webinars
Rooms Devices
SIP Connected Audio
Deprecated API Endpoints
Data Compliance

Webinar Alert


Zoom monitors the Webinar statistics in regard to the quality of service for each Webinar. An account owner or a user with admin permissions on a Business or higher plan can view these statistics via Dashboard.

The Webinar Alert event is triggered every time a Webinar hosted by one of your app users or account users, encounters a service issue. The following quality metrics can trigger an alert:

  • Unstable audio
  • Unstable video
  • Poor screen share quality
  • High CPU usage
  • Call reconnection problems

To receive notifications for this event, you must meet the following prerequisites.

Prerequisites:

  • Business or a higher plan.
  • Event Subscriptions must be enabled for your Marketplace app with the following configurations:
    • A valid Event Notification Endpoint URL.
    • "Webinar issues alert" subscription enabled under the Webinar event.

The tabs below display the complete schema, payload with data types, and an example of the webinar.alert event notification:

Webinar Alert Event Notification
webinar.alert
Schema
object
event
string

Name of the event.

payload
object