Introduction
Using Zoom APIs
Pagination
Error Definitions
Rate Limits
Testing Zoom APIs
Account Events
App Events
Chat Message Events
Chat Channel Events
Chatbot Events
Meeting Events
Phone Events
Recording Events
TSP Events
User Events
Webinar Events
Zoom Room Events
Data Compliance
get

/phone/call_queues/{callQueueId}

Call queues allow you to route incoming calls to a group of users. For instance, you can use call queues to route calls to various departments in your organization such as sales, engineering, billing, customer service etc.
Use this API to get information on a specific Call Queue.

Prerequisites:

  • Pro, Business, or Education account
  • Account owner or admin permissions
  • Zoom Phone license
    Scopes: phone:read:admin

Rate Limit Label: Light

Authorization

oauth2 - authorizationCode

Request Parameters

1 Path Parameter

Responses

HTTP Status Code: 200 OK
Call Queue details retrieved successfully.

1 Example
Schema
object
id
string

Unique Identifier of the Call Queue.

name
string

Name of the Call Queue.

extension_number
integer

Extension number assigned to the Call Queue.

status
string

Status of the Call Queue.

1 validation
site
object
phone_numbers
array[object]
members
object

Send a Test Request

Send requests directly from the browser (CORS must be enabled)
Path Params
1 path param not set
callQueueId
$$.env
1 variable not set
oauth_access_token