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JWT App Type Deprecation FAQ

The JWT app type will be deprecated in June, 2023. We recommend that you create Server-to-Server OAuth or an OAuth apps to replace the functionality of a JWT app in your account. See below for frequently asked questions about this change.

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What, Why, Who?

Q: What is being deprecated?

A: Our existing JWT app type. See examples below:

Q: Why is the JWT app type being deprecated?

A: Our new Server-to-Server OAuth App Type will enable our developers to generate an Access Token without needing user interaction. The Token generated from this app can be used to allow your private server application to get your account owner to grant permission to use specific scopes. See Replacement/Migration Plan below for details.

Q: Who will be impacted by the JWT app type deprecation?

A: Current and new users of the JWT app type.

Timeline

Q: When will the JWT deprecation start?

A: The JWT app type will be completely deprecated as of June 2023. New and current users have 12 months to migrate their JWT-based solutions to the new Server-to-server OAuth app type.

Q: Will current JWT app type users still be able to use their JWT app after June 2023?

A: No. Current users of the JWT app type will have until June 2023 to migrate to the newly introduced Server-to-Server OAuth App. After this date, users will no longer be able to use their JWT apps. See Replacement/Migration Plan below for details.

Q: Can new users still build a JWT app?

A: Yes. New users can still build a JWT app, but must migrate to the new Server-to-Server OAuth App by June 2023. After this date, users will no longer be able to use their JWT apps. See Replacement/Migration Plan below for details.

Replacement/Migration Plan

Q: Will a replacement for the JWT App Type be offered?

A: Yes. Current users of the JWT app type should migrate to the newly introduced Server-to-Server OAuth App as a replacement for the JWT apps.

Q: How long will current & new users have to migrate to Server-to-Server OAuth App?

A: Current & new users of the JWT app type will have until June 2023 to migrate to the newly introduced Server-to-Server OAuth App.

How to Get Started - Server-to-Server OAuth App

Q: How do I create a Server-to-Server OAuth App?

A: See Create a Server-to-Server OAuth App for details. Note that for a developer to access this app, the account administrator must enable permissions for their role using Role Management.

Q: Where can I find additional information on the Server-to-Server OAuth App?

If you have any questions, reach out to Developer Support or post them on our Developer Forum.

Need help?

If you're looking for help, try Developer Support or our Developer Forum. Priority support is also available with Premier Developer Support plans.