Upgrading an App

Upgrading (or updating) an app which has already been published will require functional and security reviews similar to the original Submission Review process.

Upgrade Process

To upgrade an app which has already been published, follow the steps listed below:

  1. Login to the Zoom App Marketplace and click “Manage” on the top right corner. You will see a list of “Created Apps”.

  2. Select the App that you would like to upgrade by clicking on the App Name.

  3. Make the necessary changes as needed to any information related to your App in the App Dashboard.

  1. After making the required edits, click “Manage” and navigate back to the “Created Apps” page.

  2. On the “Action” tab of the related App, click on the Menu (three dots) and select ‘Request to Upgrade’.

This will direct you to the Submit page. Click Submit and your upgrade request will be submitted to the Zoom App Marketplace team.

When an app is submitted for upgrade, the Zoom App Marketplace team will review updated metadata content, Scopes, and app features. Upon app upgrade, the Zoom Marketplace team may seek to schedule a new security review if Scopes have changed to allow new data access, feature sets have changed outside of original app intention, or major discrepancies between an app’s description and new functionality have been identified.

Reauthorization

Any modifications to the Scopes of an app is considered a breaking change and will force all existing users to reauthorize an app. To control email notifications for reauthorization requests, navigate to Transactional Email settings in the My Admin Dashboard.

Need help?

The first place to look is on our Developer Forum. If you can't find the answer or your request includes sensitive information, contact Developer Support.