The SDK might return errors in the callbacks or as return values. This list provides a description of possible error codes and how to mitigate them. If you receive an error code, cross-check here to get the semantics of the error and how to resolve it.
1. SDK error codes
1.1 Global SDK error codes
Name
Error Code
Description
ZOOM_ERROR_SUCCESS
0
Function calls successfully.
ZOOM_ERROR_INVALID_ARGUMENTS
1
Function calls failed due to one or more invalid arguments.
ZOOM_ERROR_ILLEGAL_APP_KEY_OR_SECRET
2
Your SDK key or secret is illegal.
ZOOM_ERROR_NETWORK_UNAVAILABLE
3
Your network is unavailable.
ZOOM_ERROR_DEVICE_NOT_SUPPORTED
99
Your device is not supported by Zoom.
ZOOM_ERROR_UNKNOWN
100
Error unknown. Please seek help on Zoom Developer Forum.
1.2 API error codes
Name
Error Code
Description
ZOOM_API_ERROR_SUCCESS
0
Successfully made API call.
ZOOM_API_ERROR_FAILED_NULLPOINTER
1
Zoom SDK is not initialized before use.
ZOOM_API_ERROR_FAILED_WRONGPARAMETERS
6
Failed due to one or more invalid arguments.
ZOOM_API_ERROR_FAILED_CLIENT_INCOMPATIBLE
8
Zoom SDK is not compatible.
ZOOM_API_INVALID_STATUS
101
Our API is taking a break. Please try again later.
1.3 Authentication error codes
Name
Error Code
Description
ZOOM_AUTH_ERROR_SUCCESS
0
Authentication success
ZOOM_AUTH_ERROR_USER_NOT_EXIST
1001
User does not exist
ZOOM_AUTH_ERROR_WRONG_PASSWORD
1002
Incorrect password.
1.4 Pre-meeting error codes
Name
Error Code
Description
PreMeetingError_Unknown
-1
Unknown Error. Please seek help on Zoom Developer Forum.
PreMeetingError_Success
0
Pre-meeting function call succeed.
PreMeetingError_ErrorDomain
1
Incorrect domain.
PreMeetingError_ErrorService
2
Service is wrong.
PreMeetingError_ErrorInputValidation
300
The information input by user is incorrect.
PreMeetingError_ErrorHttpResponse
404
The resource required does not exist.
PreMeetingError_ErrorNoMeetingNumber
3009
No meeting number.
PreMeetingError_ErrorTimeOut
5003
Request timeout.
1.5 Meeting error codes
Name
Error Code
Description
MEETING_ERROR_SUCCESS
0
Start meeting successfully.
MEETING_ERROR_INCORRECT_MEETING_NUMBER
1
The meeting number is wrong.
MEETING_ERROR_TIMEOUT
2
Start meeting request timeout.
MEETING_ERROR_NETWORK_UNAVAILABLE
3
The network is unavailable.
MEETING_ERROR_CLIENT_INCOMPATIBLE
4
Zoom SDK version is too low.
MEETING_ERROR_NETWORK_ERROR
5
Network error.
MEETING_ERROR_MMR_ERROR
6
MMR server error.
MEETING_ERROR_SESSION_ERROR
7
Session error.
MEETING_ERROR_MEETING_OVER
8
Requested meeting already ended.
MEETING_ERROR_MEETING_NOT_EXIST
9
Meeting does not exist.
MEETING_ERROR_USER_FULL
10
The number of participants exceeds the upper limit.
MEETING_ERROR_NO_MMR
11
There is no MMR server available for the current meeting.
MEETING_ERROR_LOCKED
12
Meeting is locked.
MEETING_ERROR_RESTRICTED
13
Meeting is restricted.
MEETING_ERROR_RESTRICTED_JBH
14
Join meeting before the host is not allowed.
MEETING_ERROR_WEB_SERVICE_FAILED
15
Failed to request web service.
MEETING_ERROR_REGISTER_WEBINAR_FULL
16
The number of registers exceeds the upper limit of the webinar.
MEETING_ERROR_DISALLOW_HOST_REGISTER_WEBINAR
17
Registering the webinar with the host's email is not allowed.
MEETING_ERROR_DISALLOW_PANELIST_REGISTER_WEBINAR
18
Registering the webinar with the panelist's email is not allowed.
MEETING_ERROR_HOST_DENY_EMAIL_REGISTER_WEBINAR
19
The registration of the webinar is rejected by the host.
MEETING_ERROR_WEBINAR_ENFORCE_LOGIN
20
User needs to login if the user wants to join the webinar.
MEETING_ERROR_EXIT_WHEN_WAITING_HOST_START
21
User leaves the meeting when waiting for the host to start.
MEETING_ERROR_INVALID_ARGUMENTS
99
Meeting is failed due to invalid arguments.
MEETING_ERROR_UNKNOWN
100
Unknown error. Please seek help on Zoom Developer Forum.
MEETING_ERROR_INVALID_STATUS
101
Meeting API is taking a break. Please try again.
2. General error codes
Below are some common errors codes that are not specific belongs to SDK, but occasionally you will see them while using our Zoom SDK.
Description
Error Code
Suggestion
Failed to create a data connection with our server.
5
Please check your network connection or network configuration.
Failed to send create meeting command to our server.
15
Please check your network or HTTP request configuration.