Error Codes

Name Error Code Description Suggestion
Errors_Success 0 Request is successful None
Errors_Wrong_Usage 1 Wrong usage of the interface Read the corresponding doc to learn the interface.
Errors_Internal_Error 2 Internal error. Usually appears when you do not have the complete package or mix up libraries from different versions Please try to download the latest version of SDK library
Errors_Uninitialize 3 The Zoom SDK has not been initialized Please make sure you have initialized the SDK before you call any services
Errors_Memory_Error 4 Insufficient memory to create a service Please try to free up some memory used by other applications and try again. If this error appears too often, please seek help.
Errors_Load_Module_Error 5 Unable to load module from the library. Usually appears when you do not have the complete SDK library or mix up the libraries from different versions. Please try to download the latest version of SDK library
Errors_UnLoad_Module_Error 6 Unable to unload an module in the SDK library Please double check whether the module is being stuck or it just need more time to finish its work.
Errors_Invalid_Parameter 7 Wrong usage of the parameters that pass to an interface Read the corresponding doc to learn the interface.
Errors_Unknown 8 Unknown error. Usually appears when rare errors occur. Please double check the log file and see if there are any related error messages. If it appears too often, please seek help.
Errors_Auth_Error 1001 Authentication error Please seek help if you are getting this error.
Errors_Auth_Empty_Key_or_Secret 1002 SDK key or secret is empty Please pass SDK key and secret
Errors_Auth_Wrong_Key_or_Secret 1003 SDK key or secret is invalid Please pass valid SDK key and secret
Errors_Auth_DoesNot_Support_SDK 1004 Your account does not support SDK Please check your Zoom account settings or contact our sales engineer to enable it.
Errors_Auth_Disable_SDK 1005 Your account has disabled the SDK feature Please check your Zoom account settings or contact our sales engineer to enable it.
Errors_Session_Module_Not_Found 2001 Unable to find the module for the Session service. Usually appears when you do not have the complete SDK library or mix up the libraries from different versions. Please try to download the latest version of SDK library
Errors_Session_Service_Invaild 2002 The Session service is invalid Please make sure the SDK has been initialized correctly
Errors_Session_Join_Failed 2003 Unable to join the Session Please double check the information passed to join the Session
Errors_Session_No_Rights 2004 You do not have the permission to perform operation on this Session Please make sure you have the correct permission
Errors_Session_Already_In_Progress 2005 The request you are trying to do(join Session) is already in progress Please do not send request too frequent. Or please try again
Errors_Session_Dont_Support_SessionType 2006 The Session type is not support in current system. Please seek for help.
Errors_Session_Reconncting 2007 Trying to reconnect to the Session Please double check your network connection
Errors_Session_Disconnect 2008 Disconnecting from the session When disconnecting from the session, please unsubscribe the videos and clean up the resources
Errors_Session_Not_Started 2010 The Session that you are trying to start did not start successfully Please try again
Errors_Session_Need_Password 2011 The Session you are trying to join needs password Please pass password to join
Errors_Session_Password_Wrong 2012 The password entered is incorrect Please provide the correct password
Errors_Session_Remote_DB_Error 2013 The remote database has some errors Please try again later. If problem persists, please seek help.
Errors_Session_Invalid_Param 2014 Received invalid parameters of join Session. Please double check the parameters you passed to the method and try again
Errors_Session_Audio_Error 3000 SDK is having issues with audio Please double check your audio devices
Errors_Session_Video_Error 4000 SDK is having issues with video Please double check your video devices
Errors_Session_Video_Device_Error 4001 SDK is having issues with video devices Please double check your video devices
Errors_Session_Live_Stream_Error 5000 SDK is unable to start live streaming Ensure the parameters and information pass for live streaming are correct
RawDataError_Malloc_Failed 6002 Unable to allocate memory for raw data Please try to free some memories and try again
RawDataError_Not_In_Session 6005 Unable to retrieve raw data because it is not in a Session Start or join a Session to start retrieving raw data
RawDataError_No_License 6006 You do not have the correct license to use raw data feature Please contact sales to purchase the correct license type
RawDataError_Video_Module_Not_Ready 6007 The video module is not ready to retrieve raw data Please initialize the video module, subscribe, and try again
RawDataError_Video_Module_Error 6008 Unable to use the video module Please try to download the latest version of SDK library, and import the video module properly
RawDataError_Video_device_error 6009 The video device has some errors Please make sure your video device is connected and the SDK has the proper permission to access the device
RawDataError_No_Video_Data 6010 Unable to retrieve video raw data Please make sure the video module has been initialized
RawDataError_Share_Module_Not_Ready 6011 The share module is not ready to retrieve raw data Please initialize the share module, subscribe, and try again
RawDataError_Share_Module_Error 6012 Unable to use the share module Please try to download the latest version of SDK library, and import the share module properly
RawDataError_No_Share_Data 6013 Unable to retrieve share raw data Please make sure your share module has imported properly, and the configurations are set
RawDataError_Audio_Module_Not_Ready 6014 The audio module is not ready to retrieve raw data Please initialize the audio module, subscribe, and try again
RawDataError_Audio_Module_Error 6015 Unable to use the audio module Please try to download the latest version of SDK library, and import the audio module properly
RawDataError_No_Audio_Data 6016 Unable to retrieve audio raw data Please make sure the audio module has been initialized