Error Codes
| Name | Error Code | Description | Suggestion |
|---|---|---|---|
Errors_Success | 0 | Request is successful | None |
Errors_Wrong_Usage | 1 | Wrong usage of the interface | Read the corresponding doc to learn the interface. |
Errors_Internal_Error | 2 | Internal error. Usually appears when you do not have the complete package or mix up libraries from different versions | Please try to download the latest version of SDK library |
Errors_Uninitialize | 3 | The Zoom SDK has not been initialized | Please make sure you have initialized the SDK before you call any services |
Errors_Memory_Error | 4 | Insufficient memory to create a service | Please try to free up some memory used by other applications and try again. If this error appears too often, please seek help. |
Errors_Load_Module_Error | 5 | Unable to load module from the library. Usually appears when you do not have the complete SDK library or mix up the libraries from different versions. | Please try to download the latest version of SDK library |
Errors_UnLoad_Module_Error | 6 | Unable to unload an module in the SDK library | Please double check whether the module is being stuck or it just need more time to finish its work. |
Errors_Invalid_Parameter | 7 | Wrong usage of the parameters that pass to an interface | Read the corresponding doc to learn the interface. |
Errors_Unknown | 8 | Unknown error. Usually appears when rare errors occur. | Please double check the log file and see if there are any related error messages. If it appears too often, please seek help. |
Errors_Auth_Error | 1001 | Authentication error | Please seek help if you are getting this error. |
Errors_Auth_Empty_Key_or_Secret | 1002 | SDK key or secret is empty | Please pass SDK key and secret |
Errors_Auth_Wrong_Key_or_Secret | 1003 | SDK key or secret is invalid | Please pass valid SDK key and secret |
Errors_Auth_DoesNot_Support_SDK | 1004 | Your account does not support SDK | Please check your Zoom account settings or contact our sales engineer to enable it. |
Errors_Auth_Disable_SDK | 1005 | Your account has disabled the SDK feature | Please check your Zoom account settings or contact our sales engineer to enable it. |
Errors_Session_Module_Not_Found | 2001 | Unable to find the module for the Session service. Usually appears when you do not have the complete SDK library or mix up the libraries from different versions. | Please try to download the latest version of SDK library |
Errors_Session_Service_Invaild | 2002 | The Session service is invalid | Please make sure the SDK has been initialized correctly |
Errors_Session_Join_Failed | 2003 | Unable to join the Session | Please double check the information passed to join the Session |
Errors_Session_No_Rights | 2004 | You do not have the permission to perform operation on this Session | Please make sure you have the correct permission |
Errors_Session_Already_In_Progress | 2005 | The request you are trying to do(join Session) is already in progress | Please do not send request too frequent. Or please try again |
Errors_Session_Dont_Support_SessionType | 2006 | The Session type is not support in current system. | Please seek for help. |
Errors_Session_Reconncting | 2007 | Trying to reconnect to the Session | Please double check your network connection |
Errors_Session_Disconnect | 2008 | Disconnecting from the session | When disconnecting from the session, please unsubscribe the videos and clean up the resources |
Errors_Session_Not_Started | 2010 | The Session that you are trying to start did not start successfully | Please try again |
Errors_Session_Need_Password | 2011 | The Session you are trying to join needs password | Please pass password to join |
Errors_Session_Password_Wrong | 2012 | The password entered is incorrect | Please provide the correct password |
Errors_Session_Remote_DB_Error | 2013 | The remote database has some errors | Please try again later. If problem persists, please seek help. |
Errors_Session_Invalid_Param | 2014 | Received invalid parameters of join Session. | Please double check the parameters you passed to the method and try again |
Errors_Session_Audio_Error | 3000 | SDK is having issues with audio | Please double check your audio devices |
Errors_Session_Video_Error | 4000 | SDK is having issues with video | Please double check your video devices |
Errors_Session_Video_Device_Error | 4001 | SDK is having issues with video devices | Please double check your video devices |
Errors_Session_Live_Stream_Error | 5000 | SDK is unable to start live streaming | Ensure the parameters and information pass for live streaming are correct |
RawDataError_Malloc_Failed | 6002 | Unable to allocate memory for raw data | Please try to free some memories and try again |
RawDataError_Not_In_Session | 6005 | Unable to retrieve raw data because it is not in a Session | Start or join a Session to start retrieving raw data |
RawDataError_No_License | 6006 | You do not have the correct license to use raw data feature | Please contact sales to purchase the correct license type |
RawDataError_Video_Module_Not_Ready | 6007 | The video module is not ready to retrieve raw data | Please initialize the video module, subscribe, and try again |
RawDataError_Video_Module_Error | 6008 | Unable to use the video module | Please try to download the latest version of SDK library, and import the video module properly |
RawDataError_Video_device_error | 6009 | The video device has some errors | Please make sure your video device is connected and the SDK has the proper permission to access the device |
RawDataError_No_Video_Data | 6010 | Unable to retrieve video raw data | Please make sure the video module has been initialized |
RawDataError_Share_Module_Not_Ready | 6011 | The share module is not ready to retrieve raw data | Please initialize the share module, subscribe, and try again |
RawDataError_Share_Module_Error | 6012 | Unable to use the share module | Please try to download the latest version of SDK library, and import the share module properly |
RawDataError_No_Share_Data | 6013 | Unable to retrieve share raw data | Please make sure your share module has imported properly, and the configurations are set |
RawDataError_Audio_Module_Not_Ready | 6014 | The audio module is not ready to retrieve raw data | Please initialize the audio module, subscribe, and try again |
RawDataError_Audio_Module_Error | 6015 | Unable to use the audio module | Please try to download the latest version of SDK library, and import the audio module properly |
RawDataError_No_Audio_Data | 6016 | Unable to retrieve audio raw data | Please make sure the audio module has been initialized |
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