Error Codes

Name Error Code Description Suggestion
Errors_Success 0 Request is successful. None.
Errors_Wrong_Usage 1 Wrong usage of the interface. Read the corresponding doc to learn the interface.
Errors_Internal_Error 2 Internal error. Usually appears when you do not have the complete package or mix up libraries from different versions. Please try to download the latest version of SDK library.
Errors_Uninitialize 3 The SDK has not been initialized. Please make sure you have initialized the SDK before you call any services.
Errors_Memory_Error 4 Insufficient memory to create a service. Please try to free up some memory used by other applications and try again. If this error appears too often, please seek help.
Errors_Load_Module_Error 5 Unable to load the module from the library. Usually appears when you do not have the complete SDK library or mix up the libraries from different versions. Please try to download the latest version of SDK library.
Errors_UnLoad_Module_Error 6 Unable to unload a module in the SDK library. Please double-check whether the module is being stuck or it just needs more time to finish its work.
Errors_Invalid_Parameter 7 Wrong usage of the parameters that pass to an interface. Read the corresponding doc to learn the interface.
Errors_Unknown 8 Unknown error. Usually appears when rare errors occur. Please double-check the log file and see if there are any related error messages. If it appears too often, please seek help.
Errors_Auth_Error 1001 Authentication error. Please seek help if you are getting this error.
Errors_Auth_Empty_Key_or_Secret 1002 SDK key or secret is empty. Please pass SDK key and secret.
Errors_Auth_Wrong_Key_or_Secret 1003 SDK key or secret is invalid. Please pass valid SDK key and secret.
Errors_Auth_DoesNot_Support_SDK 1004 Your account does not support SDK. Please check your Zoom account settings or contact our sales engineer to enable it.
Errors_Auth_Disable_SDK 1005 Your account has disabled the SDK feature. Please check your Zoom account settings or contact our sales engineer to enable it.
Errors_Session_Module_Not_Found 2001 Unable to find the module for the session service. Usually appears when you do not have the complete SDK library or mix up the libraries from different versions. Please try to download the latest version of SDK library.
Errors_Session_Service_Invaild 2002 The session service is invalid. Please make sure the SDK has been initialized correctly.
Errors_Session_Join_Failed 2003 Unable to join the session. Please double-check the information and parameter passed to join the session.
Errors_Session_No_Rights 2004 You do not have the permission to perform the operation on this session. Please make sure you have the correct permission.
Errors_Session_Already_In_Progress 2005 The request you are trying to do(join the session) is already in progress. Please do not send requests too frequent. Or please try again.
Errors_Session_Dont_Support_SessionType 2006 The session type is not supported in the current system. Please seek help.
Errors_Session_Reconncting 2007 Trying to reconnect to the session. Please double-check your network connection.
Errors_Session_Disconncting 2008 Disconnecting to the session due to failover. Please clean up your UI components and try to reconnect to the session.
Errors_Session_Not_Started 2009 The session that you are trying to start did not start successfully. Please try again.
Errors_Session_Need_Password 2010 The session you are trying to join needs password. Please pass password to join.
Errors_Session_Password_Wrong 2011 The password entered is incorrect. Please provide the correct password.
Errors_Session_Remote_DB_Error 2012 The remote database has some errors. Please try again later. If the problem persists, please seek help.
Errors_Session_Invalid_Param 2013 Received invalid parameters of join session. Please double-check the parameters you passed to the method and try again.
Errors_Session_Audio_Error 3000 SDK is having issues with the audio. Please double check your audio devices.
Errors_Session_Audio_No_Microphone 3002 Could not find microphone. Check microphone connection.
Errors_Session_Video_Error 4000 SDK is having issues with the video. Please double check your video devices.
Errors_Session_Video_Device_Error 4001 SDK is having issues with video devices. Please double check your video devices.
Errors_Session_Live_Stream_Error 5000 SDK is unable to start live streaming. Ensure the parameters and information pass for live streaming are correct.
Errors_Malloc_Failed 6002 Unable to allocate memory for raw data. Please try to free some memories and try again.
Errors_Not_In_Session 6005 Unable to retrieve raw data because it is not in a session. Start or join a session to start retrieving raw data.
Errors_No_License 6006 You do not have the correct license to use raw data feature. Please contact sales to purchase the correct license type.
Errors_Video_Module_Not_Ready 6007 The video module is not ready to retrieve raw data. Please initialize the video module, subscribe, and try again.
Errors_Video_Module_Error 6008 Unable to use the video module. Please try to download the latest version of the SDK library, and import the video module properly.
Errors_Video_device_error 6009 The video device has some errors. Please make sure your video device is connected and the SDK has the proper permission to access the device.
Errors_No_Video_Data 6010 Unable to retrieve video raw data. Please make sure the video module has been initialized.
Errors_Audio_Module_Not_Ready 6011 The audio module is not ready to retrieve raw data. Please initialize the audio module, subscribe, and try again.
Errors_Audio_Module_Error 6012 Unable to use the audio module. Please try to download the latest version of the SDK library, and import the audio module properly.
Errors_No_Audio_Data 6013 Unable to retrieve audio raw data. Please make sure your audio module has imported properly, and the configurations are set.
Errors_Preprocess_Rawdata_Error 6014 Internal error. Contact Developer Support.
Errors_Rawdata_No_Device_Running 6015 Could not raw data device. Check raw data device.
Errors_Rawdata_Init_Device 6016 Could not raw data device. Check raw data device.
Errors_Rawdata_Virtual_Device 6017 Error occurred during use of virtual audio device. Make sure you have enabled virtual mic/speaker devices before attempting to call interfaces.
Errors_Rawdata_Cannot_Change_Virtual_Device_In_Preview 6018 Attempted to change virtual device during preview. Retry interface outside of preview.
Errors_Rawdata_Internal_Error 6019 Error occurred during use of raw audio device. This typically occurs when a module failed or was not found. Restart application and check project project properties.
Errors_Rawdata_Send_Too_Much_Data_In_Single_Time 6020 Error occurred during use of raw audio device. This typically occurs when a module failed or was not found. Restart application and check project project properties.
Errors_Rawdata_Send_Too_Frequently 6021 Raw data interfaces were called too frequently in a short amount of time. Check that interfaces are not being called at un-necessary times.
Errors_Rawdata_Virtual_Mic_Is_Terminate 6022 Virtual microphone was terminated. Start virtual mic again to continue using interfaces.
Errors_meeting_Share_Error 7001 Internal Error. Contact Developer Support.
Errors_meeting_Share_Module_Not_Ready 7002 Share module was not initialized correctly. Restart application and check project project properties.
Errors_meeting_Share_You_Are_Not_Sharing 7003 enableShareDeviceAudio or enableOptimizeForSharedVideo were called when user was not sharing. Only call enableShareDeviceAudio/enableOptimizeForSharedVideo when sharing.
Errors_meeting_Share_Type_Is_Not_Support 7004 Used incorrect share type for interface that was called. Change to correct share type.
Errors_meeting_Share_Internal_Error 7005 Internal error. Restart application and check project project properties.