Error Codes
The stack might return errors in the callbacks or as return values. Here’s the list – if you get an error code, cross-check it here to see the semantics of the error and what can be done about it.
| Description | Error Code | Mitigiation |
|---|---|---|
| Success – request is successful. | 0 | None |
| Feature is not supported | 1 | Please contact Zoom support if you repeatedly recieve this error. |
| Wrong sequence or usage | 2 | Check the code samples. |
| Invalid parameter | 3 | Check App key and Secret, User ID and User Token were entered correctly. |
| Module loading failed | 4 | Leave and join meeting again. Please contact Zoom support if you see this error repeatedly. |
| Memory allocation failure | 5 | Check if you have multiple processes running or are running out of memory. |
| Internal service error | 6 | Reinitiate the stack. Please contact Zoom support if you repeatedly recieve this error. |
| Initialization error | 7 | To resolve this error please follow the sample code initialization example. |
| Not Authenticated before use | 8 | Use the App key and Secret to authenticate before using the stack. |
| No recording in process | 9 | Check the recording status and use this function when recording is in process. |
| Can’t find transcoder module | 10 | Make sure the zTscoder.exe file is inside the Bin folder. |
| Video service not ready | 11 | Quit and reinitiate the stack. Please contact Zoom support if you see this error repeatedly. |
| Permission error | 12 | This error could occur if you are not meeting host or if you don’t have permission to record. |
| Internal error | 13 | Please contact Zoom support if you repeatedly recieve this error. |