Error Codes


The stack might return errors in the callbacks or as return values. Here’s the list – if you get an error code, cross-check it here to see the semantics of the error and what can be done about it.

Description Error Code Mitigiation
Success – request is successful. 0 None
Feature is not supported 1 Please contact Zoom support if you repeatedly recieve this error.
Wrong sequence or usage 2 Check the code samples.
Invalid parameter 3 Check App key and Secret, User ID and User Token were entered correctly.
Module loading failed 4 Leave and join meeting again. Please contact Zoom support if you see this error repeatedly.
Memory allocation failure 5 Check if you have multiple processes running or are running out of memory.
Internal service error 6 Reinitiate the stack. Please contact Zoom support if you repeatedly recieve this error.
Initialization error 7 To resolve this error please follow the sample code initialization example.
Not Authenticated before use 8 Use the App key and Secret to authenticate before using the stack.
No recording in process 9 Check the recording status and use this function when recording is in process.
Can’t find transcoder module 10 Make sure the zTscoder.exe file is inside the Bin folder.
Video service not ready 11 Quit and reinitiate the stack. Please contact Zoom support if you see this error repeatedly.
Permission error 12 This error could occur if you are not meeting host or if you don’t have permission to record.
Internal error 13 Please contact Zoom support if you repeatedly recieve this error.